Terms and Conditions – Platform Usage Guidelines for kis916 Malaysia

1 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a binding agreement between you ("Member" or "User") and kis916 ("Platform", "us"). This Agreement governs your access to and use of the website, services, games, and all content provided through the platform kis916.

By registering an account, making a deposit, playing any game, or simply browsing the website kis916, you hereby express your full consent to all terms and conditions contained in this document, including the Privacy Policy and Responsible Gaming Policy, which form part of this Agreement.

2 Eligibility and Registration

To register and use the kis916, you must meet the following requirements:

• Be at least 18 years old on the date of registration.
• Possessing the legal capacity to enter into a legally binding agreement.
• Not included on any list of individuals prohibited from using online gambling services.
• Providing true, accurate, and complete personal information during the registration process.
• Register only one (1) account per individual – multiple accounts for a single individual are prohibited.

3 User Account

You are solely responsible for all activities that occur under your account. This responsibility includes:

• Keeping your password confidential and not sharing your login credentials with any party.
• Ensuring your profile information is always up to date and accurate.
• Notify kis916 immediately if you suspect your account has been accessed without your authorisation.
• Do not allow any other party to use your account, including immediate family members.

kis916 will not be held responsible for any financial or other losses arising from your failure to keep your account login credentials secure. Identity verification (KYC) is mandatory before any first withdrawal is approved, to ensure the safety of all parties.

4 Deposits and Payments

All deposits into the kis916 subject to the following:

• The minimum deposit is RM10 per transaction.
• Accepted payment methods include FPX, Touch 'n Go eWallet, GrabPay, Boost, and local bank transfers.
• All deposits must originate from a legitimate financial source in the name of the registered member.
• Deposits from third parties or using another person's name are strictly prohibited.
• kis916 reserves the right to hold deposit processing for security verification purposes when required.

Funds deposited into the account may only be used for gaming purposes within the platform kis916. Any attempt to use this platform as a money transfer facility without genuine intent to play constitutes a serious violation of these terms.

5 Withdrawal of Wins

The withdrawal process for winnings at kis916 subject to the following terms:

• The minimum withdrawal is RM30 per transaction.
• Withdrawals may only be made to a bank account or e-wallet registered under the same name as the member's account kis916.
• All withdrawals require completed KYC verification before being processed.
• Withdrawal processing times via e-wallet are between 5 and 15 minutes, while bank transfers may take up to 1 business day.
• kis916 reserves the right to request additional documents for verification before approving withdrawals that exceed certain limits.
• Any withdrawal suspected of being linked to fraudulent activity or money laundering will be held pending the completion of an investigation.

6 Bonuses and Promotions

All bonuses, promotions, and special offers provided by kis916 subject to the specific terms stated alongside each offer. Generally:

• Each bonus has a rollover (turnover) requirement that must be fulfilled before winnings derived from the bonus can be withdrawn.
• The welcome bonus is only eligible for new members who have never made any prior deposit.
• A member is only eligible to claim one bonus per promotion category unless otherwise stated.
• Accounts found to be abusing the bonus system or using multiple accounts to claim bonuses repeatedly will be terminated without notice.
• Bonus expiry dates will be stated in the relevant promotion terms; expired bonuses cannot be reinstated.
• kis916 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

For more information on current promotions, please visit the Promotions us.

7 Game Rules

Every game available on the kis916 — including slots, live casino, sports betting, and bingo — each has its own rules that all players must follow:

• All game outcomes generated by a certified RNG (Random Number Generator) system are final and cannot be disputed.
• Any technical failure occurring during a game session will be resolved in accordance with the relevant game provider's policy.
• For sports betting, any bet placed after the acceptance period has ended will not be considered.
• The minimum and maximum betting limits for each game are as displayed in the respective game interface.
• Any attempt to exploit bugs or vulnerabilities in the game system will result in the cancellation of winnings and account closure.

8 Prohibited Activities

Use of the platform kis916 for any of the following activities is strictly prohibited and may result in immediate account closure, cancellation of all balances and bonuses, and possible legal action:

• Fraud in any form, including the use of stolen credit card information or bank account details.
• Money laundering or any other illegal financial activity.
• Use of automated software, bots, scripts, or any tools that provide an unfair advantage.
• Cyberattacks, hacking attempts, or interference with the platform's technical systems.
• Registering multiple accounts for yourself or on behalf of others for the purpose of evading restrictions.
• Colluding with other players to manipulate game outcomes, particularly in poker games or sports betting.
• Disclosing or selling account information to third parties.

9 Account Closure

kis916 reserves the right to close or suspend any account at any time for the following reasons:

• Violation of any term within this Agreement.
• False or misleading registration information.
• Failed KYC verification or invalid documents.
• Requests from legal authorities or regulatory bodies.
• Account inactive for more than 12 consecutive months.

Members who wish to voluntarily close their account may do so by contacting the customer support team kis916. Valid balances in the account will be processed for withdrawal once all required security checks have been completed.

10 Liability Limits

To the extent permitted by applicable law, kis916 will not be held responsible for:

• Any financial losses incurred by members while playing on our platform, as game outcomes involve an element of chance.
• Service disruptions or unavailability caused by technical maintenance, server failures, or circumstances beyond our control.
• Indirect, incidental, or consequential losses arising from the use of or inability to use the platform.
• Actions or omissions by third parties, including game providers, payment providers, or other service providers.

Total aggregate liability kis916 payable to you under any circumstances shall not exceed the total amount you deposited in the 30 days preceding the claim.

11 Data Privacy

kis916 is committed to protecting the privacy and personal data of all members. The collection, processing, and use of your personal data is governed by Privacy Policy which forms part of this agreement. By agreeing to these Terms and Conditions, you also agree to our Privacy Policy.

In summary, your data is used for account management, transaction processing, KYC verification, fraud prevention, and service improvement. We do not sell your personal data to third parties for marketing purposes without your consent.

12 Terms Amendment

kis916 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Changes will take effect immediately upon being posted on this site with an updated revision date.

We will endeavour to notify members of material changes via in-platform notifications or the registered email address. However, it is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

Continued use of the platform kis916 after any changes are published will be considered as your acceptance of the amended terms. If you do not agree with any changes, you should stop using the platform and close your account.